Spoon River College takes student complaints very seriously and works with students to resolve formal complaints in a timely manner. The complaint process is a means for students to bring forward any concerns or file a formal complaint that pertains to alleged violations of State consumer protection laws that include but are not limited to fraud and false
advertising; alleged violations of State laws or rules related to the licensure of postsecondary institutions; and complaints relating to the quality of education or other State or accreditation requirements.
The Higher Learning Commission (HLC) is the outside entity responsible for the accreditation of programs offered by Spoon River College. Accredited institutions are required to submit progress reports, monitoring reports, contingency reports, and annual reports. At times, HLC receives complaints from students or other parties. When a complaint raises issues regarding an institution’s ability to meet accreditation criteria, HLC will forward a copy of the complaint to the institution and request a form response. Complaints may
be filed with Higher Learning Commission online at https://www.hlcommission.org/HLC-Institutions/complaints.html.
All form fields are required.